I am writing this while sitting by the fire on our patio, Nespresso in hand, watching snowflakes fall—completely at peace, detached from the world, and thoroughly relaxed. You don’t arrive at that kind of genuine headspace by accident; it happens when a property’s team works quietly behind the scenes to eliminate every ounce of friction from your trip. Montage Deer Valley nails the timeless alpine lodge aesthetic. Where so many newer properties feel sterile, modern, and detached, the Montage has genuine soul because of the people working inside it. Its perch at 8,200 feet is unbeatable—even during warm early-season storms when lower elevations get soaked, the resort level catches authentic snowfall, making the setting remarkably cozy. What truly sets this property apart, however, is how the staff bridges the gap between promises made before arrival and the actual human experience once you walk through the doors. Our pre-arrival logistics were handled by Taylor at the concierge desk, who simply handled business. We were arriving on Amtrak at an ungodly 3:00 AM hour and needed dinner reservations and arrival coordination. Having stayed a few weeks prior, we couldn't recall our exact room type—only that it featured an outdoor fire pit—so we simply emailed an old photo. Taylor was extraordinarily proactive, tracking down the exact match from the picture and ensuring our middle-of-the-night arrival details were locked in seamlessly. Then came the execution. My wife and I walked into the lobby at 3:00 AM after an exhausting 18-hour travel day, running purely on fumes and autopilot. Anyone who travels frequently knows that the 11:00 PM to 7:00 AM graveyard shift is notoriously transactional across the hotel industry. It is typically staffed by night auditors whose primary operational focus is balancing ledgers, reconciling daily financials, and closing out the books—often resulting in a perfunctory, cold front desk interaction. Dallin is the absolute antithesis of that. From the second he greeted us out of the cold, he brought an exceptional level of warmth, attentiveness, and emotional intelligence. We had fully anticipated stashing our luggage in a corner and killing hours by the lobby fireplace until standard check-in hours. Instead, Dallin read the room instantly, recognized our exhaustion, and went profoundly above and beyond to ensure our accommodations were situated and settled right then and there. He seamlessly integrated our reservation so we wouldn't have to pack up or endure a disruptive room transfer later, ensured we had food after an entire day in transit, and made us feel completely cared for. I am normally someone who hates having complex travel logistics or being the "special request" guest, but Dallin dissolved every ounce of travel anxiety within five minutes. That isn't corporate script-following; that is rare, instinctive hospitality driven by someone who is simply a good human being. Montage Deer Valley has something exceptionally rare in Dallin, and leadership ought to recognize that he turns what is traditionally the coldest shift in hotel operations into a world-class first impression. We keep a ski lease in Truckee, but now that we know how straightforward the train route is into Salt Lake, we will be back often. Thanks to Taylor, Dallin, and the entire team, the Montage has officially become our home away from home in Utah.

I haven't actually been able to stay at the Montage, but! Today I brought some of my high school students on a tour. I am blown away by the level of professionalism, consideration and kindness that the staff showed my students: from greeting them at the doors, showing us around the property extensively, preparing a thoroughly informative professional panel, exemplify g the service and brand that Montage strives for, and even the sweet Charcuterie boxes and s'mores experience My students have not stopped talking about it. I am beyond grateful and so very impressed! I know this was an experience that is inspiring some of my students to pursue a career in hospitality.

We had an amazing experience. We especially appreciate the balance of high quality and sophistication + family friendly amenities. Lauren, our server at Yama was so sweet and accommodating. Zack and Lisa in the valet service were also exceptional and so fun to chat with. Luis is the best bartender of all time! Everyone we encountered was friendly, professional and welcoming. Thank you!

Wow. After a few Montage stays in Laguna Beach, we knew we had to experience different Montages at any chance we get. We were able to stay here for a night following my sister in law’s wedding. Absolutely breathtaking property, views, room, restaurants. No notes. Even the coffee shop on site was amazing and had awesome drinks! Nothing “standard” about the standard rooms, either. Spacious, super luxurious, we didn’t want to leave! We actually opted to stay on property rather than going back down to Park City for the afternoon. We ate 3 meals at Apex (Sushi spot was closed Sundays which is my only “complaint”) and enjoyed the bar (drinks and food) as well. Each meal we had was 10/10. A great variety of menu items, too, which is always a plus. We came at peak fall colors which was stunning - but I’m already trying to figure out when I can get back to take advantage of the skiing! All staff we encountered from valet, front desk, housekeeping, bartenders, etc. are so kind and hospitable.

Montage's staff made our wedding day wonderfful! Overall we can feel that the staff are very welcoming and sincerely want to help. Taylor Piper is so easy to work with, patient, sharp, and accommodating. Jeff at Comceige went out of his way to pick up groom's tux that's 40 mins away due to a last minute glitch - a life saver. We are so grateful for that. Some friends said they are happy about being able to check into their room a little early after a long flight. The female manager of Events (Randi?)who managed our wedding was on top of everything on the day of. She was so great. Tina in the spa is very nice and helpful. Housekeeping staff is flexible n room cleaning time on our hectic wedding day. Sabo makes our bus ride fun! And all front desk staff is very atrentive to small requests...This weekend truly gives us a full taste of Montage's exellent service. Thumbs up!

Thanks to our great bartender Shri and server/busser Prasad, our night at the fire pit was beyond our expectations! Everything was so cozy, and all the staff were incredibly attentive and polite. We’re definitely coming back soon! Highly recommend the Bavarian pretzels! ? Also, the hostess Izzy (if I remember correctly) was so nice and helpful when I made the phone reservation, which made arranging our outdoor table seating so much easier!

My fiancé and I got engaged during our stay, and from the moment we arrived, every member of the team made us feel genuinely celebrated. They somehow knew our names, understood the significance of our visit, and went above and beyond to make the entire experience feel incredibly personal - all while keeping the proposal a surprise. Every interaction was thoughtful, warm, and sincere. Our room was absolutely incredible - beautiful, luxurious, and impeccably maintained. It was the perfect setting for such a special milestone and made our stay feel even more magical. We would especially like to thank Randi, Phil, Liza, Fernanda, and Taylor. While these are the names we remember, we're certain there were many others working behind the scenes who contributed to making our stay so unforgettable. The level of care, attention to detail, and genuine hospitality shown by every member of the team was unlike anything we've experienced before. We've been fortunate to travel extensively and stay at many beautiful hotels around the world, but nothing compares to the experience we had at Montage! Thank you for helping make one of the most important moments of our lives even more magical. We will always look back on our engagement with so much joy, and the Montage will forever be a part of that story. We can't wait to return to Montage Deer Valley to create more unforgettable memories together. After experiencing this level of hospitality, we also look forward to visiting other Montage properties in the future. If they're anything like Deer Valley, we know we're in for something truly special!

No notes. The service, the deamenor, the food, the ambiance, all genuinely perfect. Darek took such good care of us, gave insightful recommendations, and was constantly in top of taking care of us. On top of all that, Paul not only moved our table to a quieter, peaceful spot. He gave knowledgeable information about our wine of the night and gave a memorable experience. All around 10/10 experience no doubt

It's an experience but they saw we had a little baby and said they would rush to try and get us a room cause we showed up around 1230. They said to hang out in the lounge. Well we went and asked 2 times and said they're working on it. Got us in a double queen when we ordered a king and we couldn't fit a crib. No problem not a big deal the issue was that was at 330. They switched us into our room around 4. Which is check in. I gave 5 star when I wanted to do a 4 cause other people were great. Now I just asked for an hour late check out knowing obviously they gave it to other people I'm with and the people in the room I got into when I came and I was told nope. I said my daughters nap time is till 1230 and I was told absolutely no way. Not very accommodating and not very empathetic for a hotel of this caliber.. asking for a late check out on a Tuesday. Only not giving a 1 cause some people have been awesome like that lady in the shop and some of the valet. After I posted this they did accommodate a late check out so this it's my 3rd update. Lol ok full circle maxwell the bell staffs the man and so is that team. I think we just had one rigid bad apple but in the end we left with a great feeling and will come back

I went to the spa to take a break from skiing. The spa let me drop off some items before my ski day so that I would have them for and after my services which was very convenient. The massage spa rooms are beautiful and overlook over the mountain. My masseuse, Christine, was lovely and gave me a great massage. In the spa area, there is a sauna steam room, Jacuzzi and a cold shower for you to do some hot and cold therapy before or after your service. The entire area is extremely clean and has a calming, luxurious vibe. I was there for many hours and it was not busy at all, which was nice to have some alone time and feel that I had privacy. The Women’s lounge had comfortable chairs with blankets to relax in and little snacks to enjoy like almonds, truffles, tea and flavored water. The only part that was a little lacking was in the vanity area. There was not a place to sit down and they did not have a blow dryer. They were less supplies (lotion, q-tips, etc.) in the vanity area than other spas that I’ve been to. The prices are high, but that’s what you’d expect for Deer Valley and if you stay and enjoy the spa for hours like I did, you get your money’s worth!