We stayed here for Sundance, and the location was excellent. They offer a daily shuttle to Main Street from 5:00–10:30 pm, which made it easy to enjoy the festival. The staff was mostly accommodating and attentive. The rooms were comfortable, very clean and spacious. Complimentary coffee was only available for 2 hours, which felt a bit short. We didn’t try breakfast, but it was convenient to have an on-site restaurant. The lobby had a nice ambience, we also enjoyed the game room. Overall, it was a great place to stay for the festival.

We spent four nights at Hyatt Centric Park City with friends and had an absolutely wonderful stay. We applied a suite upgrade, and the suite was massive—beautifully designed, with a fully equipped kitchen and a washer and dryer, which was truly a game changer on a ski trip. What really sets this property apart, though, is the staff. Erin, Shayla, and Cameron at the front desk were exceptional—attentive, responsive, and genuinely thoughtful. I never had to ask twice for anything. They went above and beyond, from retrieving items we’d forgotten in our room to coordinating shuttle pickups, and even turning my daughter’s lost stuffed animal into a sweet moment by writing her a note about how it was “on its own vacation.” That level of personalization was incredibly touching. Our servers each morning were fantastic, especially Amalia. The shuttle driver (I believe his name was Justin—apologies if I missed it) was quick, informative, and full of helpful tips for getting around. The adventures desk was also incredibly helpful, offering great ideas for kid-friendly activities. The complimentary s’mores kits and hot chocolate were the perfect finishing touch. An outstanding property with an equally outstanding team—we truly can’t wait to return.

The location is fantastic and the rooms rreally lovely - beautiful and spacious. But what made our stay amazing was the hospitality. We arrived late and the reception and restaurant in the hotel were so welcoming. Especially our server Lian at the restaurant and the manager Griffin were so kind and wonderful. Our last lunch again did not disappoint as our server Bogdan was attentive to our every need and such a lovely person. While this is a fantastic property to stay at, hands down the Hospitality is exceptional.

We are the best experience during a ski vacation at this hotel. The location is excellent and it is just a short walk down the hill to the Gondola. All the staff were extremely friendly. Hamza was especially amazing and made sure we had the best experience. He went out of his way to make it felt like a concierge experience; Great job and keep it up! Can’t wait to visit again.

We had an excellent time while staying at this property for our ski vacation. The staff were all outstanding and incredibly accommodating. One server who stood out is Bogdan, who was very courteous and made our stay extremely memorable. This is a great property and we look forward to coming back.

An incredible stay! The large residences are huge and the hotel itself is stunning, but the location for skiing is unbeatable. A massive thank you to Mashayla and Dane, who were both extremely attentive and made our trip seamless. We’ll definitely be back!

I’m relocating from Los Angeles and have been staying at Hyatt Centric Park City during the transition, and it has been an incredible experience from the moment I arrived. The driveway and roundabout instantly make the property feel special, and the lobby is beautiful, warm, and inviting with a large fire feature right in the center. The staff has been amazing. When I pulled up, the front desk agent actually came outside to greet me at my car, helped with my luggage, and made check-in effortless. Bell service delivered everything to my room while I headed straight to dinner after a two-day drive from LA. The lobby has everything you could want. There are water fill stations available all day, fruit-infused water, and coffee during certain hours, plus a market where you can grab drip or specialty coffees and some great breakfast items. I’ve been having breakfast there almost every morning. Their take on a breakfast burrito, wrapped in what feels like a pita instead of a tortilla, is surprisingly delicious. I’m a breakfast burrito snob and it definitely won me over. WAG is located right in the lobby and provides services similar to a concierge. They can arrange all kinds of activities depending on the season, from mountain biking and fly fishing to snowmobiling and dog sledding. The hotel also has an onsite game room that is well appointed and a really fun extra touch. The rooms have exceeded my expectations. I’ve now stayed in three different rooms across two of the buildings and each one has been spacious, comfortable, and very well designed. Every room I’ve been in has had a fireplace, refrigerator, microwave, and a balcony with fresh mountain air and incredible views. For someone not from the mountains, the scenery is just stunning to take in every day. The property has a pool and two hot tubs that look amazing. I have been told the pool is heated and that people even use it in the winter. The gym is great and the steam room and sauna are wonderful additions you don’t always find. The location is also perfect for anyone visiting during ski season. They have ski-in ski-out access with a ski valet on site to help with all of your gear. It seems like an ideal spot for après ski even if you are not a guest. And they are opening a massive new gondola right next door, which is incredibly exciting for accessibility and convenience. The onsite restaurant has been consistently excellent. I’ve tried a good amount of the menu by now and everything has been great. The half chicken, mushroom ramen with added chicken, and the burger have been some of my favorites. Every time I walk through the lobby, the staff is friendly, welcoming, and always ready to offer recommendations or help me get oriented around Park City. I would recommend this hotel 100 percent. It is warm, comfortable, beautifully designed, and the service has been outstanding from start to finish.

Be careful about booking here — the room (149B) did not match the photos shown online. Furnishings were dark and dated, giving the space a worn-out feel. Valet service was unreliable, with no attendant available on three separate occasions. Parking was inconvenient and overpriced, with both valet and self-park costing $40. The TV required logging into each streaming service individually, and there were no amenities provided as part of the room. I checked out early, a very frustrating place to stay; this is not a typical Hyatt property!!!

Note: I mostly stay in Hyatts and this trip put me over 60 nights and I review every one of them after my stay and post picks. I have stayed in Hyatt Centrics in Portland, Denver and Memphis. Just left the hotel yesterday on a long drive back to Oregon. We stayed four nights and had three different rooms as I'm a Globalist and gave our kids two rooms as guest of honor. We did a guaranteed suite upgrade to an amazing loft and they also got upgraded at check-in. This hotel did leave me a bit confused though as to how Hyatt categorizes their hotels. This one is a category 8, which is the highest but I assume it's compared to other Hyatt Centrics and not all Hyatt hotels like the Grand Hyatt but I felt myself comparing this hotel to the Grand Hyatt in Park City which I also stayed at for 4 nights total this summer. First, I'm not a skiier so I will probably only visit these hotels in summer and that's fine by me. Overall, the rooms and the hotel staff were top notch but I did notice some differences in this hotel and the Grand Hyatt which I will describe as I start to notice the little thing things now. Both hotels has soft close toilet seats (use old mean like this at night) but the Grand Hyatt had better toilet paper that was softer. The Grand Hyatt also has this smell when you enter the lobby like the diffuser commercials on TV that was lovely and the Centric did not. The Grand Hyatt used Balman bath products at Category 6, while the Centric (Category 8) did not but they did use the Bee Kind products. At Check-in the Grand Hyatt had swarms of valet and others to bring your stuff up to the room, we unloaded our own stuff at the Centric and lastly, you can get drink and food at the pool at the Grand Hyatt, but nothing at the Centric (although there is a QR code scanner at the pool for food, no one used it and it said food, nothing about drinks). OK, as for the hotel itself. We had a room on the 5th floor with a loft that extended up to the 6th floor and my lady said it was larger than her apt. We had two balconies (one in living room and one in bedroom) and a full size table that sits at least six and full size kitchen with gas stove (love it), full size microwave, dishwasher, full size fridge and full size stackable washer and driver and safe hidden in one of the closest. There was also two bathrooms, one with toilet and sink and the main one with full size jetted tub and stand up shower and two sinks (see the pics below). The room was amazing and we barely used the loft area which has a full size couch, large TV and both couches in the room are pull out sleepers so you can have a good size family in the room and there is a large wine fridge (the kids rooms also had a wine fridge but it was smaller). Additional stuff: there is a full size pool that goes to about 5.5 feet deep and two very large hot tubs. There are two locker rooms inside and that's where the workout area is and inside the lockers rooms are dry sauna and steam rooms. The hotel has a game room on the second floor (see pics) with PS4, pool, ping pong and games. I'll review this separately, but there is only one place to eat on site and it's called EPC. As a Globalist, we all got free breakfast since we did guest of honor and we had dining credits so we ate just about everything on the menu. If I could pick a place of improvement, it would be the restaurant with more high end dishes bit overall the food and service was great. Crowds- I don't like large crowds so this place was perfect as it must have been an off weekend as it seemed like we had the hotel to ourselves at times (gave me The Shining vibes). Shuttle to park city- As you come into the hotel area, you will pass a 7-11 store and that's where the bus stop is located, so it's a bit of a walk from the hotel but you can catch the 101 or 10X into town free. I heard there is a local shuttle (110) that will also take you from 7-11 close to the hotel but still have to walk from drop off point.

I stayed at Hilton, but I heard many good things about Hyatt and wanted to give it a try—big mistake. In the morning, I went to get a coffee, but there were no prices displayed, which I find unfair to customers. The person selling apologised and explained that the prices had changed and they needed to put up a new sign as soon as possible. But wouldn’t it be fair to put up the updated price list before charging us, the customers? Moving on, I went again the next day, and once more, there was no menu displayed. However, on the TV screen in the back, there was a menu with prices much lower than what I was actually charged. Again, I was told that they were still working on the menu. But how long can it really take to make a menu with some prices? Why are we being charged more when a different price is shown on the screen? Until the new menu is ready, it would only be fair to keep the same prices. Here, the management is at fault—they are not doing their job. Where are the managers, and who is making these changes? I didn’t come back on the third day, and I definitely won’t return at all. It left me with a bitter taste, both because of the price of a coffee and because you don’t even know beforehand how much you’ll have to pay for it.